Payment Security Policy

Authorized payment gateway

Membership fees are collected through SSLCommerz or another approved Bangladesh payment gateway. You are redirected to the gateway’s secure checkout page to complete payment. EasyMatch BD does not collect or store full card numbers, CVV, or mobile banking PIN on our servers.

Encryption and secure pages

• Checkout and callback pages use HTTPS (SSL/TLS) encryption.
• Enter payment credentials only on the gateway’s official payment screen.
• Verify the browser padlock and domain before submitting sensitive information.

What EasyMatch BD receives

• Transaction ID, validation reference, amount, currency, and payment status from the gateway.
• Membership plan and service package code linked to your purchase.
• Masked or non-sensitive payment metadata when provided by the gateway — not full card credentials.

Your responsibilities

• Do not share OTP, card PIN, mobile banking PIN, or passwords with EasyMatch BD staff or anyone claiming to represent us.
• Report suspected unauthorized charges to your bank or wallet provider and contact our support promptly.
• Keep your account login credentials private and use a strong password.

Payment support

For billing questions, failed payments, or receipt requests, contact us via the Contact page or WhatsApp support listed on the website. Include your transaction ID when available.